Training and Operational Support

The Cash Converters Training Academy has developed a comprehensive training programme for Franchisees and their staff.
Each new Franchisee will undergo an intensive two month training programme to help develop the business skills needed and gain a thorough understanding of all the services Cash Converters has to offer.

This will take the form of in-store experience, classroom-based training and comprehensive online training.

Once the store is open, our ongoing training takes the form of video and e-learning modules on our state of the art e-learning platform, as well as regional classroom and in-store training to develop employee skills for the day-to-day operation of the business.

Operational Support

One of the key reasons behind the success of Cash Converters is our solid support network and robust operational processes. The support structure you will benefit from is comprised of in-field experts, regional operations managers, accounting, marketing, IT, store design and customer care support staff, as well as store development experts.